Information Collected
Re2 collects several types of information from users to deliver our services safely and efficiently:
- Account Information: Your name, email address, phone number, date of birth, and password provided during registration.
- Device & Browser Information: Technical data such as device type, browser, IP address, and access logs for security and performance analysis purposes.
- Payment Information: Deposit and withdrawal transactions made using local payment methods in Malaysian Ringgit (MYR).
- Cookies & Tracking: Use of cookies and other tracking technologies to secure your session, enhance the user experience, and analyse website traffic.
- Usage Data: Your activity on the site, including bets placed, logins, and interactions with products and services within the platform.
Purpose of Data Use
The information collected is used to:
- Processing registrations, transactions, and identity verification for security and compliance purposes.
- Providing prompt and dedicated customer support.
- Improving service quality and the user interface based on usage analytics.
- Ensuring account security and detecting fraudulent or unauthorised activity.
- Complying with applicable legal and regulatory requirements in Malaysia.
Cookie & Tracking Technology Usage
Cookies are used to facilitate your navigation, remember your preferences, and personalise content to suit your needs and device performance. We also use tracking technologies to gather aggregated data that helps us understand user behaviour and improve our services.
You may disable cookies through your browser settings, though this may affect the functionality of certain parts of the re2 platform. We do not use cookies for third-party advertising outside of this platform.
Data Storage & Security
Re2 applies appropriate technical and organisational security measures to protect your data from unauthorised access, disclosure, or modification. Data is retained only for as long as necessary for service delivery and regulatory compliance.
We use encryption, strict access controls, and regular audits to keep your data secure. While we take every precaution, no method of online transmission or storage is 100% guaranteed.
User Rights Regarding Personal Data
You have the right to access, correct, or delete your personal information held by re2. Requests can be submitted through customer support, and we will process them in accordance with applicable data protection laws in Malaysia.
We are also committed to providing clear, easy-to-understand explanations of how your data is used and protected within our platform.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legislation, or platform operations. Where material changes are made, we will notify registered users via email or in-platform notification before the new policy takes effect.
Continued use of the platform after such change notices are posted constitutes your acceptance of the updated policy. We recommend checking this page periodically to stay informed.
Contact re2 Privacy Support
If you have any questions, concerns, or complaints regarding your personal information or this Privacy Policy, please reach out to our support team at [email protected]. We are committed to responding within a reasonable timeframe and helping you resolve any issues promptly.